Trader Voice Engineer Job at World Wide Technology, New York, NY

NXdLTXQ2dkNHL2FXdXo1MTFSNVFKZGVnUEE9PQ==
  • World Wide Technology
  • New York, NY

Job Description

Job Description

World Wide Technology Holding Co, LLC. (WWT) has an opportunity available for a Trader Voice Engineer

Company Overview

World Wide Technology (WWT), a global technology solutions provider with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its 4 million square feet of global warehousing, distribution and integration space. With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership for diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

We are seeking a Trader Voice Engineer to support the development, testing, and maintenance of trader voice systems in a high-performance financial services environment.

Job Description:

Test and Validate Systems:

Perform extensive lab testing on trader voice systems prior to production deployments. Simulate various call flows, endpoint configurations, and vendor solutions to validate functionality and performance.

Troubleshoot and Lead Resolutions:

Take ownership of troubleshooting efforts during lab work and when production issues arise. Collaborate with internal teams or third-party vendors to diagnose and resolve technical problems efficiently.

Technical Documentation and Communication:

Create and maintain comprehensive test plans and results. Present testing outcomes to technical committees and stakeholders, explaining findings and recommendations clearly and professionally.

System Support and Optimization:

Support the configuration, analysis, and maintenance of trader voice infrastructure. Fine-tune certification plans and deployment designs as technologies or requirements evolve.

Platform Coverage Includes:

  • IPC Unigy
  • Cloud9
  • Speakerbus
  • Nice NTR/NTR-X

Usage of Tools and Analysis Methods:

  • Use turrets for test call scenarios and endpoint validation.
  • Analyze SIP traces for call signaling issues during troubleshooting.

Required Skills:

  • 5–7 years of experience with trader voice systems (IPC, Cloud9, Speakerbus, etc.).
  • Strong troubleshooting and documentation skills.
  • Familiarity with SIP trace analysis and testing workflows.
  • Excellent communication skills for cross-team collaboration and presentations.
  • Bonus: background in network engineering or lab-based deployment environments.

Job Tags

Similar Jobs

The Mark Hotel

Bartender(Caviar Kaspia at The Mark Hotel) Job at The Mark Hotel

Bartender(Caviar Kaspia at The Mark Hotel) Location New York, NY : $800 to $1600 per week including tips. DESCRIPTION We are looking for an enthusiastic Bartender to provide an excellent guest drinking experience. Good Bartenders will be able to create classic and innovative... 

Spirit Kids Royal English

English Teacher for 2-12 years old student Job at Spirit Kids Royal English

#Job content:Prepare lesson plan and training curriculum.Teach lessons with an assistant of Chinese teacher.Review children's work and progress. (including speaking, writing, reading and art work)Take part in school's extra-curricular and social activities.#Working time...

Avocet Hospitality Group

Pinky's Bartender Job at Avocet Hospitality Group

 ...Job Description Job Description JOB TITLE: Bartender DEPARTMENT: Pinky's on the Beach LOCATION: TIDES Hotel REPORTS TO: Food & Beverage Manager POSITION SUMMARY: We are looking for an enthusiastic and experienced high volume bartender. This individual... 

Patterson

Territory Sales Rep - Paid Time Off Job at Patterson

 ...organization. Job Description: Job Summary As a Territory Sales Representative, you are responsible for driving profitable sales...  ..., maintaining, and advancing accounts by regularly contacting dental offices within a defined territory. Who are we looking for... 

Ross Staffing

Entry Level Electrical Engineer Job at Ross Staffing

 ...This position is responsible for overseeing and performing electrical engineering and controls related activities associated with the Company'...  ...Required to train existing and new maintenance staff to various levels of basic and advanced electronic/electromechanical...