Join to apply for the Retail Manager - Front End role at Bass Pro Shops Position Summary: The Group Sales Manager supervises one or more of the Sales Departments within the store, including merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service activities. Essential Functions: Supports a strong commitment to world-class customer service and ensures a pleasant shopping experience for all customers. Meets or exceeds all financial plans set by the company. Executes all sales plans as directed by the company. Opens and closes the store. Assumes "Manager on Duty" responsibilities. Maintains planograms as set by the corporate office. Staffs departments with service-oriented associates; participates in interviewing and selection, coordinates training, prepares and approves performance appraisals, recommends merit/promotional increases, prepares weekly work schedules, coaches, and motivates associates. Resolves customer and associate issues. Performs supervisory responsibilities in accordance with company policies and applicable laws, including hiring, training, planning, directing work, evaluating performance, and addressing complaints. Provides a legendary customer experience by identifying needs, making product recommendations, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. Experience/Qualifications: Minimum of 3-5 years in retail management with responsibility for one or more sales departments. Knowledge, Skills, and Abilities: Ability to calculate discounts, commissions, and percentages. Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret financial, legal, and technical information. Proficiency with PC-based software, POS, and inventory management systems. Strong interpersonal skills and ability to work effectively with co-workers, customers, and corporate staff. Demonstrated team management skills. Physical Requirements include computer work, walking, standing, occasional lifting up to 50 lbs., and working in various environmental conditions. Benefits include medical, dental, vision, HSA, FSA, voluntary benefits, 401k, paid holidays, vacation, sick leave, and more. Bass Pro Shops is an equal opportunity employer and provides reasonable accommodations under the ADA. Employment type: Full-time, Mid-Senior level, in retail sales and business development industries. #J-18808-Ljbffr Bass Pro Shops
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