Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...The Technical Writer is responsible for writing and editing technical documentation, training materials, and deliverables for both internal... ...Las Vegas, Nevada. Remote work is permitted but not guaranteed. Travel expenses are not reimbursed for non-local candidates. EEO...
...understanding of the competitive impacts on companies and sectors, the changing regulatory environment, and its effect ~ Minimum BS/BA degree. CFA achievements are an advantage ~ Strong project management skills ~ Evidence of a collaborative approach in previous roles, with a...
*Medical Oncologist St. Charles Cancer Center**Location:* Bend and Redmond, Oregon *Join St. Charles Health System and Transform Cancer Care in Beautiful Central Oregon**St. Charles Health System* is seeking a dedicated *Medical Oncologist* to join our compassionate...
...Discipline: RN ~ Start Date: 06/25/2025~ Duration: 13 weeks ~34 hours per week ~ Shift: 8 hours ~ Employment Type: Travel... ...reimbursement account, and more! Weekly paychecks with competitive pay packages Matching 401(k) benefits to help you save for...
...employees whom are timely, professional and driven to succeed. If this sounds like you, then I can't wait to hear from you! We are felony friendly (a second chance company,) and we also provide transportation to and from the job site! Felons are encouraged to apply!...