Job Description

POS Test Analyst

6+ Month Contract

Columbus, OH (Onsite in POS Lab / Hybrid as Needed)

This position is part of a high-performing Quality Assurance team focused on ensuring the delivery of quality software in a retail Point-of-Sale (POS) environment. The POS Test Analyst will collaborate closely with a Test Lead, other testers, application teams, and developers to test requirements, identify and resolve defects, and verify that the POS system functions as expected.

Responsibilities:

• Participate in identifying, creating, and maintaining detailed test scenarios and test cases (including steps and expected results).
• Execute functional tests in a POS lab environment and perform defect retesting as needed.
• Document test execution and results in HP ALM (Quality Center).
• Proactively identify functional, technical, and integration-related defects and support defect troubleshooting.
• Collaborate with cross-functional teams including developers, business analysts, product owners, and project managers to ensure testing coverage and clarity of requirements.
• Communicate issues, risks, and daily testing status to the Test Lead or Team Lead.
• Participate in daily team meetings for updates, planning, and coordination.
• Support the creation and maintenance of test data across multiple environments.
• Review and edit existing test cases for accuracy and relevance.
• Contribute to process improvements and promote best practices in QA and defect management.

Qualifications:

• 57 years of experience testing Point-of-Sale (POS) systems Jumpmind POS experience strongly preferred.
• Experience collaborating within cross-functional Agile teams.
• Proven experience writing, editing, and executing test cases and identifying test data.
• Strong knowledge of POS system integrations and related retail workflows.
• Hands-on experience executing and documenting tests, including proof of testing and validation.
• Proficiency with HP ALM / Quality Center, JIRA, or similar test and defect management tools.
• Ability to work both independently and collaboratively in a fast-paced team environment.
• Retail domain experience preferred; experience with ETL processes and tools a plus.
• Basic SQL knowledge in a retail environment is a plus.
• Effective verbal and written communication skills, with strong attention to detail.
• Multilingual ability (Spanish or French) to support POS translation testing is a plus.

Strong analytical, troubleshooting, and problem-solving skills.

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