Fraud Analyst Job at Customers Bank, Malvern, PA

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  • Customers Bank
  • Malvern, PA

Job Description

We are seeking a talented and experienced Fraud Analyst to join our Fraud Prevention and Investigations team at Customers Bank. As a Fraud Analyst, you will play a crucial role in driving data-driven insights, analyzing business processes, and providing valuable recommendations to enhance our organization's performance. Responsibilities include knowledge of various fraud threats across multiple payment/access channels and prior use of applicable software to mitigate said threats; proven verbal and written communication skills; basic understanding of regulatory requirements associated with fraud mitigation activities such as Bank Secrecy Act, Uniform Commercial Code, Regulation CC, Regulation E, Gram-Leach-Bliley; understanding the importance of regulatory compliance and adherence to internal policy and procedure; multi-tasking and prioritizing in a fast-paced environment; participation in special projects and other duties as directed by management; experience with cryptocurrency fraud investigations and SBA/PPP loan reviews preferred; identifying opportunities to enhance internal policies, procedures, and controls; ability to analyze data and develop effective reporting; trending data to identify potential fraudulent transactions and procedural gaps; developing and maintaining relationships with internal departments; drafting complete policy and procedure documents including visual aids. Requirements include minimum 1 year of experience in fraud detection/prevention preferably in financial services, self-confidence, fast learner, excellent communication and interpersonal skills, proficiency in MS Office, knowledge of banking systems, ability to navigate multiple systems, and legal eligibility to work in the US without sponsorship.

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Job Tags

Full time,

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