Customer Service Representative Job at Buckeye Global, San Diego, CA

NHcrTnY2L0VFL1dTdkRoNjN4NWNKOUtqT1E9PQ==
  • Buckeye Global
  • San Diego, CA

Job Description

Role: Customer Service Representative

Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)

Duration: 6 months contract (potential temp to perm)

Start date: September/October

Job description:

6 months of call center experience

Good attendance is a priority.

After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.

Candidate must have stable internet connection and equipment in case they are approved for remote.

Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM

Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling

Candidate expected to attend 60-80 calls per day.

Will handle escalated issues.

Investigatory skills/Grievance cases - researching and looking into inquiries

Epic preferred

Talkdesk Preferred - They are using this

Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Remote work, Work from home, Flexible hours, Shift work, Weekend work,

Similar Jobs

County of Chester, PA

Probation Officer I Job at County of Chester, PA

 ...Flexible/Hybrid Job Number: 03773 Department: Juvenile Probation Division: Juvenile Probation Opening Date: 05/28/2025...  ...Court's Balanced and Restorative Justice Mission, the Probation Officer I will provide assessment, case planning, supervision and support... 

BERING STRAITS LOGISTICS SERVICES

Armed Security Guard Job at BERING STRAITS LOGISTICS SERVICES

 ...Job Description Job Description SUMMARY Bering Straits Logistics Services (BSLS) is seeking several Part-Time Armed Security Guards who will be primarily responsible for performing protective service work such as guarding Kings Bay Naval Submarine Base owned or... 

Community Medical Center

Registered Nurse, ICU Job at Community Medical Center

Registered Nurse, ICU at Community Medical Center summary: Registered Nurses in the ICU provide specialized critical care to patients, utilizing nursing processes to assess, plan, implement, and evaluate patient care from admission to discharge. They act as patient ...

Book of the Month

Editorial Assistant Rotational Program Job at Book of the Month

 ...Job Description Job Description Summary: The Editorial Rotational Program mission is to accelerate the professional growth and development of Early Career Editorial professionals through exposure to a multitude of assignments, apprenticeship style learning, and... 

St. Elizabeth Healthcare

Staff Chaplain Job at St. Elizabeth Healthcare

 ...valid drivers license and a personal vehicle in good working order. Kind and Length of Experience: One year of pastoral ministry or chaplaincy experience. Ability and desire to work with people from diverse backgrounds, including staff, volunteers, and...