Job Description
**Primary City/State:**
Phoenix, Arizona
**Department Name:**
Outpatient Observation Unit
**Work Shift:**
Varied
**Job Category:**
Clinical Care
**$3,000 sign-on bonus available, apply today!**
Great options and opportunities. We're certified as a Great Place To Work® and are looking for professionals to help us make Banner Health the best place to work and receive care. Join our team!
Phoenix is Arizona's major city and the fifth most populated city in the United States. It includes the posh resorts and green golf courses of Scottsdale, Tempe's lively college-town vibes, arts-friendly Mesa and pro-sports hub Glendale, several American Indian tribal lands, and the suburban cities of Chandler and Gilbert.
In December of 2017, **Banner University Medical Center -BUMC - Phoenix (** **1111 E McDowell Rd, Phoenix, AZ 85006)** opened a new 40 bed Observation Unit. The Observation unit will allow our team to deliver the safest and highest quality care to our customers. Come join our Observation team making healthcare easier.
As a Certified Patient Care Assistant (CPCA) in the Observation Unit at BUMC-Phoenix, you'll support patients requiring short-term care (6-24 hours) for further evaluation or treatment beyond an ED visit. This growing field bridges inpatient and outpatient care. In this role, you'll work closely with RNs to deliver high-quality care using advanced procedures and equipment, helping patients achieve optimal outcomes.
Current openings:
**Schedule: Full-Time | Night Shift and Day Shift**
+ Three 12-hour shifts per week (7:00AM to 7:30PM or 7:00 PM - 7:30 AM)
+ Weekend rotations required (approximately every third weekend)
+ Holiday rotations required: 1 major and 1 minor holiday annually
**Shift Differentials:**
+ $1.00/hour weekend differential
+ 18% night shift differential (when applicable)
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.
POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.
CORE FUNCTIONS
1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
3. Recognizes and reports abnormalities and/or changes in the patient's health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient's record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.
PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans (
Our organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy (
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
Job Tags
Full time, Temporary work, Work at office, Immediate start, Relocation package, Shift work, Night shift, Weekend work, Day shift,
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