Job Description

Membership Representative Associate, Health and Fitness Center-Membership

PRN/OCC, Variable Hours & Shifts

Voted Knoxville's Best Health and Fitness Center

Fort Sanders Health & Fitness Center is not just Knoxville's best gym, it is a 5-star health club. The facility offers a wide variety of group fitness classes, indoor and outdoor tennis, heated indoor and outdoor pool, pickleball, racquetball, squash, childcare, basketball court, in addition to a full selection of strength and cardio equipment.

Fort Sanders Health & Fitness Center is the only Tennessee Quality award-winning fitness facility in the state. With five-star amenities, extensive classes, programs for all ages of the family, and The Day Spa, we truly are Knoxville's best Health and Fitness Center.

In addition to the amenities found throughout the gym our programs include aquatics, racquet sports, youth classes, individual training opportunities, Weight Management program, Small Group Training, virtual fitness, and group fitness. Our group fitness classes range from kickboxing and cardio classes to indoor cycling and mind/body wellness. Strength training options include resistance equipment, free weights, and body sculpting classes.

We also have community based group fitness classes through Covenant's BodyWORKS Program go to our BodyWORKS page to see more information about our community classes, and the partnered facilities hosting community group fitness classes in the Knoxville and surrounding areas.

Position Summary:

Responsible for membership sales for Health and Fitness Center memberships.

Responsibilities

• Achieves monthly team membership sales goals. These goals include: exceeding monthly sales number, reducing attrition, and exceeding member satisfaction targets.
• Accurately completes all documentation for membership sales and submit all paperwork within required timelines.
• Conducts comprehensive, professional, and knowledgeable tours of the Health and Fitness Center for prospective members and guests.
• Remains updated on the center programs, facilities, equipment staff, policies and pricing at all times.
• Coordinates the orientation of new members by scheduling orientations and fit-testing and assisting new members with obtaining class and program schedules.
• Follows policies, procedures, and safety standards. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Qualifications

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a Bachelor's degree in a directly-related field from an accredited college or university.

Minimum Experience:

None

Licensure Requirement:

None

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